Welcome to Customer Service

We have put a selection of links below to help you as best we can. If you still can't find what you are looking for, don't hesitate to call us on +44 1623 887068 or contacting us by email.

We always look forward to hearing from you and will do everything we can to help.

This is a non-transactional website. Find out how to pay.

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Delivery Info

Have a query about our Delivery Service? You'll find the answer here.

View Delivery Information »

Returns & Refunds

Need to return a product, claim a credit, refund or order a replacement?

View Information »

How to Shop

Get the best from our website & how to use the shop effectively.

How to shop »

Privacy & Security

Our firm commitment to the privacy of our customers & visitors to our site.

View Security Policy »


You'll find a selection of Frequently Asked Questions and answers here.

View Our FAQs »